Privacy & Payment Policies
Orange Thread Media, LLC and its partners are committed to protecting your privacy. It is our desire to make sure that you are aware of how we protect your privacy. When you purchase a PlaybackTM Drive, we collect information from you and use it for the sole purpose of processing that order. If you choose to partake in our newsletter, we will send periodic updates as a way to keep you in touch with what we’re up to.
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address or phone number. You may, however, visit and browse our site anonymously.
WHAT DO WE USE YOUR INFORMATION FOR? Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience – your information helps us better respond to your individual needs
- To improve our website – we continually strive to make an excellent experience for our customers and assist in providing the right offerings based on the information and feedback we receive from you
- To improve customer service – your information helps us to more effectively respond to your customer service requests and support needs
- To process transactions – Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company (outside of our partners) for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.
- To send periodic emails – The email address you provide for order processing may be used to send occasional updates on information pertaining to your order. In addition, it may be used to send occasional company news, updates, related products or service information.
- To administer any forthcoming contests, promotions, surveys or other site features.
HOW DO WE PROTECT YOUR INFORMATION? We implement a variety of security measures to maintain the safety of your personal information when you access your personal information.
DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTNERS? We do not sell, trade or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our web site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, brand growth or other uses.
THIRD PARTY LINKS Occasionally, at our discretion, we may include links or offers to third party products or services on our webs tie. These third party sites have separate and independant privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
PAYMENT POLICY All Sales Are Final. By purchasing the PlaybackTM Drive, you agree that Orange Thread Media accepts no returns. If the hard drive that the PlaybackTM Drive content becomes defective or non-responsive, please contact Other World Computing at www.macsales.com or 1-800-275-4576. Each hard drive has a 3 year manufacturers’ warranty that is redeemable through Other World Computing. Orange Thread Media, LLC is not liable for the failure of any hard drive or the loss of any content. Please back up your hard drive prior to reformatting and deleting information.
CONTACT INFORMATION Orange Thread Media, LLC ATTN: Playback Drive 2006 Acklen Avenue, Suite 128341 Nashville, TN 37212 USA